Privacy Policy

1.Who we are

Nova OBC sp. z o.o.
Nowogrodzka str. 50, Office 515
00-695 Warsaw, Poland
Email: timecritical@novaobc.com

2.What data we collect

We may collect and process the following personal data:

• name, email address and phone number
• company name and enquiry details
• information submitted through contact forms or quote requests
• information submitted through the courier registration form
• technical data such as IP address, browser type, device information and website usage data
• any other information you choose to provide when contacting Nova OBC

Courier applicant data is explained in more detail in our Data Processing Notice for Courier Applicants.

3.How we use your data

We use personal data to:

• respond to enquiries and quote requests
• communicate with clients, suppliers, courier applicants and business contacts
• review courier registration submissions
• coordinate service-related communication
• operate, secure and improve the website
• keep records where required for legal, accounting or business purposes

4.Legal basis for processing

We process personal data under the following legal bases:

• Article 6(1)(b) GDPR — processing needed before entering into or performing a contract
• Article 6(1)(f) GDPR — Nova OBC's legitimate interest in responding to enquiries, managing business communication, reviewing submissions and operating the website
• Article 6(1)(c) GDPR — processing needed to comply with legal obligations
• Article 6(1)(a) GDPR — consent, where consent is required, for example for optional cookies or specific marketing communication

5.Data sharing

We do not sell personal data.

We may share personal data with trusted service providers who support our website, email systems, IT infrastructure, analytics, communication tools or business operations.

Where needed, personal data may also be shared with professional advisers, public authorities or other parties when required by law or for the protection of legal rights.

6.International transfers

Some service providers may process data outside the European Economic Area. Where this happens, we use appropriate safeguards required under the GDPR, such as the European Commission's Standard Contractual Clauses or transfers to countries covered by an adequacy decision.

7.Data retention

We keep personal data only for as long as needed for the purpose for which it was collected.

Enquiry and communication data may be kept while the matter is active and for a reasonable period afterwards for business records, legal protection or accounting purposes.

Courier applicant data is handled according to the Data Processing Notice for Courier Applicants.

8.Your rights

Under the GDPR, you have the right to:

• access your personal data
• request correction of inaccurate personal data
• request deletion of your personal data
• request restriction of processing
• object to processing based on legitimate interest
• request data portability, where applicable
• withdraw consent where processing is based on consent
• lodge a complaint with a data protection authority

9.Cookies

Our website uses essential cookies needed for website operation. Optional analytical cookies are used only with your consent, which you can give or withdraw through the cookie banner on our website.

You can also adjust your browser settings to block or delete cookies.

10.Automated decision-making

Nova OBC does not use personal data collected through the website for automated decision-making that produces legal or similarly significant effects.

11.Changes to this policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date.