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Frequently Asked Questions (FAQ)

Get answers to frequently asked questions about Nova OBC's onboard courier services, including shipment types, delivery speed, global coverage, and more.

Contact: timecritical@novaobc.com

Participants asking questions during a seminar, featured on the Nova OBC FAQ page
Frequently Asked Questions (FAQ)
  • 1,500+

    Experienced onboard
    couriers worldwide

  • 24/7/365

    Immediate response, global coverage

  • Hand-Carry

    Direct delivery with courier on commercial flights

What is an Onboard Courier (OBC) service?

An Onboard Courier (OBC) service is a hand-carry transport method where a professional courier personally escorts time-critical cargo on a commercial flight. It’s the fastest and most controlled way to move urgent shipments when standard airfreight is too slow or uncertain. Nova OBC provides this solution to freight forwarders and logistics providers needing a rapid cross-border delivery option with full courier oversight.

What types of shipments do you handle?

We handle high-priority shipments such as AOG aircraft parts, ship spares, automotive components, electronics, semiconductors, machinery parts, prototypes, and urgent documents. We support freight partners who manage shipments that can’t afford delays or misrouting.

How fast can you pick up and deliver a shipment?

We’re available 24/7 and can dispatch a courier right after confirmation—depending on pickup location. With couriers near major international airports and a global ops team, we provide the fastest available OBC solution along with clear, timely updates throughout the process.

Which destinations do you serve?

Nova OBC operates globally. Whether you're shipping within Europe or between Asia, North America, Africa, or the Middle East, we provide next-flight-out delivery using commercial passenger routes and full courier supervision from start to finish.
H2 Can you handle oversized or heavy shipments?
Yes, as long as the item can be accepted as carry-on or checked baggage according to airline policies. For heavier or bulkier items, just send us the details—we’ll evaluate and advise whether hand-carry is viable or suggest hybrid alternatives via our OBC courier network.

What information is needed to request OBC service?

To receive a quote, simply email us:

  • Cargo description
  • Dimensions and weight
  • Pickup and delivery locations
  • Any special instructions or deadlines

We'll respond with a detailed plan including cost, routing, and ETD/ETA.

What industries do your forwarding clients typically support?

We regularly work with freight partners supporting:

  • Airlines (AOG support)
  • OEMs and Tier 1 automotive suppliers
  • Marine operators and ship managers
  • Semiconductor and electronics manufacturers
  • Oil & gas field services
  • Automation and machinery companies

How do I track my shipment?

Our team provides proactive status updates from pickup to delivery. You’ll receive flight confirmation, courier location updates, and delivery notification—keeping your operations and your customer fully informed at every step.

Are your couriers trained to handle sensitive cargo?

Absolutely. We work only with trusted, experienced onboard couriers who understand high-value, urgent freight. All are familiar with aviation security procedures, international routing, and tight transit windows.

How do I contact Nova OBC for urgent shipments?

For urgent requests or general inquiries, reach us 24/7 at:

timecritical@novaobc.com

We act fast—so you can meet client demands with confidence. Let me know when you're ready for the next page.

TAILORED TO YOUR NEEDs

Global Coverage
24/7 Availability

Global Coverage

24/7 Availability

We service the following INDUSTRIES:

Nova OBC provides urgent hand-carry transport for time-critical shipments across key industrial sectors. We work with freight forwarders, manufacturers, MRO providers, and logistics teams who need fast, reliable delivery without compromise.

  • Aerospace (AOG – Aircraft on Ground)

    Aerospace (AOG – Aircraft on Ground) We help airlines and MROs avoid costly ground time by delivering essential aircraft parts directly and without delay.

  • Automotive

    Automotive We support automotive production and aftermarket logistics with urgent delivery of parts, tools, and prototypes — when every hour counts.

  • Maritime (Ship Spares)

    Maritime (Ship Spares) We deliver ship parts and documents directly to ports, vessels, and shipyards to help avoid downtime and missed schedules.

  • Semiconductors

    Semiconductors We handle high-value, time-sensitive components needed for production continuity in electronics and high-tech manufacturing.

  • Oil & Gas

    Oil & Gas We provide urgent delivery of vital equipment, tools, and parts for the oil and gas sector—helping maintain uninterrupted operations at production sites and offshore platforms.

  • Industrial Automation & Machinery

    Industrial Automation & Machinery We handle time-critical shipments of automation and machinery components to keep your production lines moving and minimize costly downtime.

Request a quote? timecritical@novaobc.com